Why this site exists

Search "best extended car warranty" and nearly every result is paid. Affiliate sites earn a commission on each lead they send, which is why their rankings so often reward the companies with the largest marketing budgets — and why several still list providers that our checks showed to be defunct, or publish figures the live BBB profiles contradict.

Meanwhile the actual record is public and largely unread: federal enforcement files, state insurance department consent orders, attorney general complaints, federal dockets, and the BBB's own complaint-response data. That record tells you far more about how a company behaves than any star rating. We read it, publish what it says, and date every figure so you can check it yourself.

Editorial standards

  • Primary sources or nothing. Every factual claim traces to a statute, a docket, an agency filing or a live company profile. We link to it so you can verify.
  • Dates on everything. A BBB score is a snapshot. Every third-party figure on this site carries the date it was collected.
  • Say when the record is thin. A 2.45 rating built on eleven reviews is labelled as such. Where a Trustpilot review count could not be verified at source, we publish the score and omit the count rather than repeating a number we cannot stand behind.
  • Do not overclaim the law. The Magnuson-Moss anti-tie-in rule binds warrantors, not service contract providers, and it permits causation-based denial of a specific claim. Arbitration clauses in service contracts are generally enforceable. We say so, even though the opposite would make better copy.
  • Absence of an enforcement action is not a clean bill of health. It is the absence of a finding, and we word it that way.
  • Publish the counter-case. Consumer Reports' data says the median buyer gains nothing. We publish that — and also the honest argument for buying, which is that a median is not a forecast for the person facing a $6,000 transmission.

How the work is funded

Warranty Compliance Network accepts no advertising, affiliate commissions, referral fees, lead payments or paid placement from any vehicle service contract provider, marketer or administrator. No company can pay to change, remove or suppress its record, and none has been offered the chance.

We do not operate a quote form. We do not sell or share member data with anyone. Selling consumer details is precisely how lead generators in this category make their money — a 2023 federal enforcement sweep targeted "consent farms" that manufacture bogus consent and sold more than 700 million telemarketing leads — and it is precisely why our provider records flag lead generators as a distinct business model.

Corrections policy

We will get things wrong. When we do, here is what happens:

  1. Send us the correction with a source. Companies are welcome to submit documentation and it will be assessed on the same evidentiary basis as everything else.
  2. We verify against the primary source ourselves.
  3. If the record is wrong, we correct it and add a dated correction note. We do not silently edit.
  4. If we disagree, we will tell you why, in writing, and publish your position alongside ours where it is material.

Ratings on this site are opinions formed from documented public records, clearly dated. Where a company's position differs from the record, we will publish that position.

Contact

Three kinds of message are especially useful:

  • Corrections — a figure that is wrong or out of date, with a source.
  • Patterns — a provider denying claims on grounds that do not match its own contract, or advertising credentials it does not hold. One driver is an anecdote. Forty is an enforcement file.
  • Documents — sample contracts, denial letters with the reasoning, state orders we have missed. Redact your personal details before sending.

Set up your contact route before launch. Replace this block with your published email addresses — for example research@ for tips and documents and corrections@ for corrections — plus a postal address if you want one on the record. See README.md.

What we are not

We are not a law firm, an insurance agency, a broker or a government agency. We do not sell contracts, place contracts, or take a position in any transaction. Nothing on this site is legal advice, and no page here creates an attorney-client relationship. Where the stakes are meaningful, talk to a consumer attorney licensed in your state — federal warranty law contains a fee-shifting provision that makes many of these cases economically viable to take on.